Shipping corals

Live animal shipping

The corals are carefully packed. I send the animals in packaging specially developed for this purpose. The corals are packed hanging upside down and oxygen is added. The packaging is placed in a polystyrene box and secured against slipping. This polystyrene box, in turn, is wrapped in cardboard. Depending on the weather, heat packs are placed between the polystyrene box and the cardboard. This creates an insulating layer of warm air that compensates for fluctuations in the ambient temperature. This packaging system has also proved its worth in winter.

Within Germany and Austria, corals are shipped with General Overnight GO! certified live animal shipping. This ensures optimal handling of the corals on their way to you.

Live arrival guarantee

If one or more corals do not survive the shipment, you will be refunded the money for the deceased animals. To claim a refund, a photo showing the death of the coral must be sent to the following email address by 18:00 on the day the shipment arrives info@toms-korallen.de be sent. In addition, it should be recognizable that a WYSIWYG animal is the purchased coral. In general, we will find a solution if there are any defects. Please contact me, I look forward to your feedback.